Our practice-based complaints procedure is advertised in the waiting room. Further details are available at reception. We welcome feedback and suggestions about any of our services.
You will not be treated any differently for making a complaint or suggestion; this can be made to staff, doctors /nurse, and however, written complaints are to be addressed to Stacy Holding Practice manager.
Equally we appreciate positive feedback which can be added to our NHS choices web site.
It is also your right to make a complaint directly to NHS England,details below:
PO Box 16738,
Please note our practice offers all patients the opportunity to comment via the Friend & Family test from 1/12/14. We will operate a survey via mobile text message and/or paper survey in the practice.uk.
Please complete the online form below to inform us of a complaint, compliment or comment.